CSC Logo     Computer Service Centre
   
Services for Staff
  MPI Home
General I.T. Services
Services for Students
 
Services for Staff
  Academic Staff
 
 
 
 
 
  All Staff
 
 
 
 
 
 
 
 
 
 

Search CSC
Contacts
About CSC
  Adobe Acrobat Connect - FAQ
  . What is Adobe Connect?
  . What are the computer requirements to use Connect?
  . How can I host a meeting?
  . How do I inform participants about a meeting?
  . How can other participants enter my meeting room?
  . How can I control who may enter a meeting room?
  . Is there any limit to the number of participants attending a meeting?
  . How can I share files in Connect?
  . How can I use audio and video in a Connect meeting?
   
   
 
  What is Adobe Connect?
  Adobe Connect is a web conferencing and online meetings platform. Meetings are conducted through any web browser. The user who hosts the meeting can speak/chat with other participants in real time, show presentations and do anything as in a physical meeting room. It also allows participants to share files, applications, use a whiteboard and create polls. Due to our licensing scheme, a meeting can hold up to a total of 40 participants.
 
  What are the computer requirements to use Connect?
 

. A Web browser (Internet Explorer, Firefox, Safari)
. Fast internet connection, updated web browser and Flash Player
. Web camera and headset (if broadcasting audio/video)
. Adobe Connect Add-In

To check if your computer is ready to access a Connect meeting, you may test it at:
http://connect.ipm.edu.mo/common/help/en/support/meeting_test.htm

This test will allow to install the Adobe Connect Add-In if needed.

 
  How can I host a meeting?
 

Staff interested in hosting a meeting with Adobe Connect may contact CSC by sending an email to: connect@ipm.edu.mo with the following information:

. Name
. Contact Information: email address & phone number
. School/ Administrative Unit
. Desired Meeting Name (ex: Recruitment Interview)
. Intended Purpose
. Number of Participants
. Date, time, and expected duration

 
  How do I inform participants about a meeting?
 

There are two ways to invite participants to a meeting:

. Using the Connect features to send invitations to the participants list.

. Email participants the URL to access the meeting room.

 
  How can other participants enter my meeting room?
 

If you have created an open meeting, anyone with the meeting's URL may enter at any time.
If you have created a closed meeting with restricted access, you must give permission to people to enter, when you are logged into the meeting room.

 
  How can I control who may enter a meeting room?
 

When you create an Adobe Connect meeting room you may:

. set the meeting as an open meeting so that anyone with the URL can enter the meeting room

. set the meeting as a closed meeting for those in the participants list only.

You may also restrict the access by choosing "Only registered users and accepted guests may enter the room". In this way, if anyone tries to enter the meeting room as guest while you are logged in, you will receive a request to accept or decline the guest's entrance.

The meeting host can also block the access by ending the meeting or put it on hold.

 
  Is there any limit to the number of participants attending a meeting?
  Yes. Our licensing scheme allows a total of 40 concurrent users logged into the system. That means a meeting can have the host and 39 participants maximum, if no other meeting is taking place at the same time.
 
  How can I share files in Connect?
 

You can share files in two ways:

. Using the Share Pod, your files are displayed to other participants, but file types are restricted to:

- PowerPoint presentations (.ppt)
- Image (.jpg .gif .png)
- Flash files (.swf)
- Flash Video files (.flv)

. Using the File Share Pod, you can upload any type of file and the participants can download it, but those files are not displayed in the meeting area.

 
  How can I use audio and video in a Connect meeting?
 

In order to use audio and video, first you must have a fast Internet connection, a Web Camera and headsets. To broadcast to other participants, you must click the camera/microphone icon, in the Camera and Voice Pod.

Other participants in the meeting can do the same if they have Presenter or Host permissions.

 
   

Last updated: by Computer Service Centre.